@a价值利润链@Ajia zhi li run lian@d= The value profit chain: treat employees like customers and customers like employees@f(美) 詹姆斯·赫斯克特, 小厄尔·萨塞, 莱恩·史科莱斯格著@g刘晓燕, 蒋甜甜, 廉晓红等译@zeng
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@a第1版
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@a北京@c机械工业出版社@d2005.09
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@a16, 258页@d24cm
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@a书名原文:The value profit chain: treat employees like customers and customers like employees
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@a本书中文简体字版由The Free Press, a division of Simon & Schuster, Inc.通过Big Apple Tuttle-Mori Agency, LABUAN, MALAYSIA授权出版
@aValue profit chain@eTreat employees like customers and customers like employees@zeng
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@a破解高绩效文化与收支平衡之间矛盾的方法@Apo jie gao ji xiao wen hua yu shou zhi ping heng zhi jian mao dun de fang fa
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@a萨塞@Asa sai,@bW. E. J.@g(Sasser, W. Earl Jr.)@4著
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价值利润链= The value profit chain: treat employees like customers and customers like employees/(美) 詹姆斯·赫斯克特, 小厄尔·萨塞, 莱恩·史科莱斯格著/刘晓燕, 蒋甜甜, 廉晓红等译.-第1版.-北京:机械工业出版社,2005.09